Samsung Washer Touch Screen Display Troubleshooting Guide

March 31, 2022

Samsung Front Load Washer Repair Service | Samsung Appliance Repair
Home » Blog » Samsung Washer Touch Screen Display Troubleshooting Guide

A faulty washer and dryer is a huge problem because it can affect your routine or your set schedule. Therefore, you’ll need Samsung Appliance Repair in Phoenix, which provides an exceptional Washer Dryer Repair to easily tackle your washer’s problem.

If you want to learn more on how you can manage an unresponsive touch screen display on your Samsung washer at home before calling Samsung Appliance Repair in Phoenix, then we’ll help you know what your Samsung washer is malfunctioning and how you can easily fix it at home.

1. Unplug your Samsung washer

Before doing anything to an electronic device or machine, the most crucial step is to unplug it from the power source.

2. Unscrew the backside of the machine

Once you’ve unplugged your washer, move it from the wall and give yourself enough room to move around. Then, you’ll find two screws at the back of your washer.

3. Push the top cover to remove it

You will also need to remove the top cover of your washer. The control panel is found in that area. This way, there is nothing in the way of comfortable getting to the control panel and working on it without obstacles.

4. Also, remove the detergent container

The detergent container could also be an obstacle in reaching your control panel. Therefore, ensure that it’s removed as well.

5. Remove the screws of the front panel

Now, you can easily access the front panel. Remove the screws on your front panel to see if you can reach the display box where the circuit breaker of your control panel is located.

6. Check where the display box is located and disassemble it

Once the screws are removed, locate the display box and disassemble it. This way, you’ll be able to see what’s going on inside the box.

7. Check if the green circuit board is loosely attached or detached from the washer

When you disassemble the display box, you will see the circuit board. Then, you can determine if the circuit board is loosely or completely detached. This way, you’ll know if you need to tighten screws, add more adhesive to put the circuit box in place or if the circuit box needs a replacement.

These steps can help you get to the circuit box and determine the problem. But, only do these steps if you have background knowledge in electrical systems. It is best to get a professional Samsung technician to do the job.

To avoid getting your washer and dryer damaged, you should know how to maintain them properly. Do not delay scheduled maintenance to avoid problems that can lead to having your machines replaced.

Are Samsung washer and dryer combos a good investment?

There are plenty of Samsung washer-dryer combos that fit any budget and household today. Samsung is a great appliance brand, and it has been the go-to affordable brand of washers and dryers for decades. There are a few issues regarding Samsung washer and dryer combos, so it’s a great investment if you know how to take good care of your units. If you want to learn how to take care of your unit, you can follow these tips:

1. Remove any wet clothes from your Samsung machine as soon as possible.

Wet clothes that are not washed can have foul odors that could stay inside your washer. Also, it could cause rust formation inside your washer, which could lead to more problems in the future. Refrain from putting clothes inside your washer if you have no plans to wash them right away.

2. Never neglect the washer and dryer’s door.

Your machine’s door should also be cleaned and properly maintained to avoid water spills and malfunctions that could lead to more damage. Your machine’s door also acts as a seal that helps properly dry clothes. So, wiping off excess water or removing dust and dirt can be a huge help whenever you have the chance.

3. Refrain from overloading your washer and dryer machine.

Refer to your user’s manual for how much you can put into your machine. If you are unsure if you’ve placed enough clothes, you can use your hands to measure it. If you have enough room to fit your hands inside the machine without having difficulty pushing the clothes, then your machine is not yet full. But, this is the ideal amount of clothes inside.

4. Ensure you perform regular maintenance.

Regular maintenance is a preventive action that will ensure your machine will last longer. So, don’t put off getting your machines maintained. It is more expensive to replace a washer and dryer than having a professional maintain them for you.

5. Place the machine at a level ground.

Find a place where the ground is level and put your machine there. The unlevelled ground can cause your machine’s parts to get easily broken, and you’ll need to have it fixed right away. Build your laundry area on a flat and level surface to avoid this.

6. Always clean the exterior.

Don’t forget to clean the exterior of your machine. If you don’t, then dust and rust can eat the exterior to the interior. You’ll have difficulty getting rid of the problem in this case. So, after every use, wipe your machine’s exterior dry.

These steps are easy, right? So make a list of the things you’ll need and create the most convenient schedule. This way, your machine will last for years to come.

GET A QUOTE

Don't think twice about getting Samsung Appliance Repair's service immediately whenever you encounter a malfunction or a faulty part on your Samsung washer and dryer. We’ll get to you in just one call!